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Studio Policies


Housekeeping & Safety

Please remove all jewellery before entering the studio. Jewellery can easily get caught in equipment, casing injury to yourself or damage to equipment.


Long hair must be tied back to avoid getting caught in any rigging equipment


Please ensure all personal items leave the studio with you, this includes water bottles.  Any items left in the studio at the end of the evening will be removed and discarded. 


You are only permitted to practice moves you have been taught by a Flight Lab instructor in your class, at a private lesson or within a workshop. 


Please do not attempt to move or rig any equipment in the studio unsupervised or without the approval of an instructor. 


Correct Attire

Aerial fitness is just like any other fitness class, therefore correct and appropriate workout clothing is required. For aerial hoop / anti gravity yoga & silks classes, form fitting attire such as fitness leggings or running trousers are ideal. For a pole class we suggest fitted shorts or pole specific clothing. Vest tops and sports bras are suitable for all classes. Please note, any denim or regular underwear garments are not suitable not appropriate for aerial fitness sessions. 


During your warm up, we suggest you keep your layers on to ensure your body warms up safely. Feel free to wear trousers / leggings / leg warmers and jumpers during the warm up and remove layers as necessary once warm. 



Video & Photography

We love that our clients are proud of what they achieve and want to share this with the world. However we must also be aware of the respect and privacy of both instructors and other class participants. 

Please respect the privacy of other clients in your session by ensuring you have permission before capturing anyone else on camera. 

When posting to social media, pleas help us continue to build our brand and raise awareness by tagging the studio and respective instructor. 

Please seek permission before uploading choreography from a class. Always credit the instructor who's choreography you are posting. 

For safety reasons, please refrain from making calls and texts during class. This is to avoid any distractions that could lead to hazards or injury. 


Sickness Policy / Missing Classes

Should you need to cancel a members class booking, you are able to do this via your booking profile on GoTeamUp. All members classes have 12 hour cancellation window. Any cancellations made before 12 hours of the class start time will be refunded. Anything under 12 hours will be classed as a late cancel. Anti Gravity Yoga & Flex classes also fall into this window.  

If you know in advance that you are unable to attend a class, please ensure you cancel your session to allow someone else to book the place. We are often running to capacity with a waitlist, so we ask that you please be considerate to other members. 


All Intro course and workshop bookings are non refundable and non transferable.


In the unfortunate event that your are unwell due to D&V (diarrhoea and vomiting) we request that you ensure you are 48hours clear of any episode of sickness before returning to the studio. Due to the nature of our classes, close contact and sharing of equipment, we exercise this rule to avoid further illness of clients and instructors. 




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